Questions, answered

Before you ask the regulator.

Ten canonical answers — dates, penalties, data residency, verdicts, fees, and the honest state of the evidence layer. Each one is written in full so it can be quoted as-is, whether the reader is your CFO, your auditor, or the AI assistant summarising this page.

Are you an ASP?

No — and deliberately not. Aurenta is the ASP-agnostic correctness layer. You appoint any accredited service provider; Aurenta makes the invoice correct and defensible before your ASP transmits it.

When does UAE e-invoicing become mandatory?

It is already under way. The voluntary pilot has been live since 1 July 2026. Accredited service providers must be appointed by 30 October 2026 — a deadline extended once, from 31 July 2026. Phase 1 becomes mandatory on 1 January 2027 for businesses with revenue of AED 50 million or more, and the next wave follows in July 2027. The deadline moved once. Go-live didn't.

Where does my data live?

In your region, on infrastructure you control. Aurenta deploys fully self-hosted, and every model-backed step — OCR, retrieval, telemetry — runs only on in-region models. If no in-region model is available, the system stops rather than silently falling back to a foreign cloud API: sovereignty is fail-closed by design, not a configuration option someone can quietly relax. The full deployment architecture is documented at /sovereignty/.

What happens on a REVIEW verdict?

The document queues for a person — nothing files itself, and nothing pays itself. Approving is one click; rejecting requires a written reason — recorded, sealed, attributable. Every decision becomes part of the evidence record, so months later you can show who looked, what they saw, and why they decided.

How is the success fee computed?

You pay a success fee only on what your own approver verifies as recoverable — and the fee is computed from cryptographically sealed amounts, so neither side can move the number afterward. How those verified recoveries are produced is explained at /recover/.

Do you ever block a payment?

Advisory, never blocking — releasing money is always a human act. The Payment-Run Firewall screens your payment proposal before disbursement and returns a per-line pay/hold recommendation, sealed as evidence — but the system never stops a payment itself, and it never silently releases one either. Every signal is deterministic and explainable — no ML black box. Your treasury team sees the exact rule that fired and the exact figures behind it, then makes the call.

Can't an AI just fabricate a clean invoice?

Yes — pixels, arithmetic and conformance can all pass on a fabricated document. That's why Aurenta doesn't stop at the image: when an invoice checks out on its face, it's corroborated against out-of-document truth — public registries, your buyer feeds, and your own payment history. A first-time vendor paid into a first-time bank account raises an advisory REVIEW. Advisory, never blocking — releasing money is always a human act.

Are evidence records timestamped and signed by an HSM?

Here is the precise answer, because on this topic precision is the product. Evidence roots are Ed25519-signed today — hash-chained and Merkle-committed, verifiable offline. The signer is HSM-ready via PKCS#11: the interface is built and binds to the hardware security module in your deployment. Timestamping is RFC 3161-capable — timestamps bind to your deployment's TSA. That is the exact state of the code, and we will never claim more than it does.

What are the penalties for non-compliance?

The seller-side fine is AED 100 per non-issued e-invoice, with penalties of up to AED 5,000 per month (Cabinet Decision No. 106 of 2025) — in addition to existing VAT penalties. But the capped fine is the smaller number. The larger, uncapped exposure sits on the buyer side: a defective supplier invoice can put the input VAT you reclaimed against it at risk, and that figure scales with the invoice, not with a monthly cap. That buyer-side exposure is what /recover/ is built for.

What is PINT-AE 1.0.4?

PINT-AE 1.0.4 is the UAE's national e-invoice profile — the country's specialisation of the international Peppol / UBL 2.1 standard, established under Ministerial Decisions 243 and 244 of 2025. Every e-invoice in scope of the mandate must conform to it, structurally and arithmetically, to be accepted for transmission.

The tenth question is yours.

Bring the ones this page didn't answer — and bring your own invoices, because the most convincing answers come from your data, not ours.

Book a demo Run a free 12-month sweep